AIA Health Insurance

AIA Health Insurance

AIA Health Insurance 150 150 China Access Team

AIA Health Insurance in China

AIA is one of the largest independent publicly listed Asian life insurance group, currently present in 18 Asian markets.

AIA China provides a full line of life, accident and medical insurance products to customers through a multi-channel distribution system. Their comprehensive range of employee benefits of group insurance products and services include group life and accident, group medical and voluntary solutions.

While expats can purchase health insurance from, it is not yet available in all the provinces.

China Unique selling points

  • AIA wellness app, chronic disease management, green channel and telemedicine
  • Bilingual WeChat and e-service platform. Self-service anytime and anywhere
  • AIA online e-benefits portal. Includes claim forms, claim history review, network provider search, benefit summary, member guides
  • Dedicated 24/7 service hotline. Convenient access to customer services in both Chinese and English

Source: AIA website aia.com